In a nutshell

OVERVIEW

SWARCO has provided service and maintenance for critical highway and tunnel infrastructure in Stockholm since 2015. The scope includes essential ITS equipment such as barriers, cameras and Variable Message Signs (VMS), helping to maintain the availability, reliability and safe operation of the road network. Keeping critical infrastructure operational requires specialist technical expertise, structured maintenance processes and the ability to respond quickly when faults occur. SWARCO combines preventive maintenance, troubleshooting, repairs and on-site interventions to support reliable infrastructure performance and minimize downtime.

Location

Stockholm, Sweden

Client

Trafikverket (Swedish Transport Administration)

Topics

Highway & tunnel maintenance, 24/7 service readiness, Troubleshooting & preventive maintenance

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What we achieved

RESULTS

24/7

Standby readiness to support rapid response to unexpected incidents

2 hrs

Target time for resolving reported issues

Since 2015

Continuous service and maintenance experience for critical highway and tunnel infrastructure

A deeper dive

Project info
Everything you need to know and more

The challenge

Highways and tunnels rely on a wide range of technical infrastructure to support safe and efficient traffic operations. Equipment such as barriers, cameras and Variable Message Signs plays a critical role in monitoring conditions, managing incidents and communicating important information to road users.

When this infrastructure fails, the consequences can quickly affect traffic flow and safety. Maintaining high availability therefore requires more than occasional repairs. It demands preventive maintenance, specialist technical knowledge and a service organization capable of responding quickly when unexpected issues occur.

Since 2015, SWARCO has supported the operation and maintenance of critical highway and tunnel infrastructure in Stockholm, helping to keep essential ITS equipment functioning reliably around the clock.

The process

SWARCO combines preventive maintenance with rapid fault handling to ensure the reliable operation of highway and tunnel infrastructure.

Regular inspections and maintenance activities help identify potential issues before they lead to failures. When a fault is reported, SWARCO’s service organization coordinates troubleshooting and, when required, dispatches technicians to the site to carry out repairs and restore functionality.

The service scope includes barriers, cameras and Variable Message Signs (VMS), together with the associated technical infrastructure required for reliable operation.

A 24/7 standby service supports rapid response to unexpected incidents. Experienced technicians with broad technical competence handle troubleshooting, repairs and documentation, helping to minimize downtime and maintain a high level of infrastructure availability.

The solution

SWARCO provides a structured maintenance approach designed to support the long-term reliability and availability of critical highway and tunnel infrastructure.

By combining preventive maintenance, technical troubleshooting and rapid on-site response, SWARCO helps reduce downtime and extend the operational life of essential ITS equipment.

The result is reliable infrastructure that supports safe and efficient traffic operations, even when unexpected incidents or equipment failures occur.

With more than a decade of service experience in Stockholm, SWARCO continues to support the reliable operation of critical highway and tunnel infrastructure.

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